Today, service operations must provide the highest level of equipment availability at the lowest possible cost. PTC Service Parts Management is the only fully-integrated software solution that truly optimizes your global service parts supply network to eliminate parts-related disruptions.
Robust parts forecasting and optimization combined with “what-if” scenario modeling allows you to enter into service contracts more confidently, and with a better understanding of the inherent risk while paving the way for diversified service offerings such as Product as a Service that will open up new revenue streams.
With a target to reduce overall costs by $2 billion, Qantas needed to reduce service parts costs by 30%. Learn how PTC helped Qantas achieve that goal.
Using PTC, NedTrain’s parts availability rate rose to 94% at the location level and 98.5% at the network level. Discover the other critical objectives NedTrain achieved.
Better Answers, Better Planning, Better Results
PTC Service Parts Management drives world-class service delivery at the lowest possible cost, ensuring service organizations improve customer loyalty, profitability, and competitive advantages. Clients that use PTC Service Parts Management experience:
Launching Your Service Transformation
Let us help you get started by identifying where you stand today and provide specific recommendations to share with your colleagues.
Get a customized report based on your organization’s parts strategy and inventory needs.
Take the PTC Service Parts Management Benefits Assessment to rapidly quantify your current capabilities and identify direction for next steps based on maximizing your ROI.
We recognize that implementing a service parts management solution is a critical buying decision and a real commitment. PTC will partner with you to see the project through and ensure your success. Ready to learn more?