PTC Service Parts Management for Aerospace and Defense Solution

Balance Complexities of Global Service Supply Chain with PTC Service Parts Management for Aerospace and Defense

PTC Service Parts Management for Aerospace and Defense balances the unique complexities of the global service supply chain while delivering the highest level of service. This solution increases equipment availability, provides for faster response times, delivers more efficient service, and lowers the total cost of ownership of complex assets.

Aerospace and Defense organizations face unique challenges with Service Parts Management:

  • High equipment down-time/AOG
  • Poor customer satisfaction
  • Missed customer commitments/SLAs
  • Missed performance goals/KPIs
  • Long delays due to incorrect part availability
  • Lack of network-wide visibility into supply pipeline
  • High cost of maintenance and logistics
  • High penalties associated with SLA non-compliance

This solution increases equipment uptime and part availability, reduces inventory investment, improves performance based logistics (PBL) compliance, and lowers procurement, repair and expediting costs.