Service Contracts provides an end-to-end solution that addresses warranty and service contract business needs. The software streamlines pricing, quoting, administration and profitability analysis of extended warranty, maintenance and service contracts. It defines coverage parameters, applicability, warranty terms and conditions, and inclusions and exclusions within the system.
Monitors key revenue and profitability metrics from service contracts
Connects all stakeholders across the enterprise throughout the service lifecycle
Service management — Define market warranties and service contracts
Product development — Define standard product reliability
Purchasing and suppliers — Enforce supplier warranties
After sales/warranty — Administer systems and reports
Enables the rationalization of multiple warranties on the same OEM product in different markets