COVID-19 has changed the way we work – perhaps forever. Companies further along their digital transformation journey have been able to pivot and respond more quickly to changes in supply and demand. For others, the urgency of the pandemic has forced a level of digitalization upon them that might not have occurred otherwise. The net effect is the reinforcement of technology as a lever for greater flexibility and agility, faster growth, and better productivity.
In this whitepaper, ABI Research Director, Ryan Martin discusses key digital transformation initiatives that are here to stay, including: