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Reinvent your medical device service strategy with remote service

In today's environment, delivering efficient and effective service is more important than ever. Take your services to a new level, both remotely and in-person, by utilizing the Internet of Medical Things (IoMT) and augmented reality (AR).

Watch this short video to discover how remote service is transforming outcome-based healthcare by helping to prevent and solve issues remotely, guide customers through self-service, and equip technicians with remote diagnostics.

Check out Top Three Ways Remote Service is Transforming Outcome-Based Healthcare to learn more.
Knowledge is power with IoT in healthcare Whether for revenue generation, cost control, risk management or regulatory compliance, knowing how your products are performing is no longer an option. Use the Internet of Medical Things to take your business to the next level.
Build value with usage data from the IoMT

Know how your customers use your products and how they perform. Deliver unparalleled service and the right products with market-leading effectiveness.

Re-think depending on a field-deployed service team. Diagnose/repair issues remotely and help with user self-service to save cost, improve satisfaction and speed resolution. Optimize Now
Get visibility and the capabilities to repair remotely, enable better customer self-service and improve FTFR. Bring aftermarket profitability to new levels with the Internet of Medical Things. Reduce Truck Rolls
Capitalize on revenue opportunities in a value chain connected by the IoMT. Improve customer lifetime value, increase throughput, and maximize service revenue. Drive the Top Line
Your customers may now have CapEx limitations. Connectivity and visibility powered by IoT data can offer new flexibility in how business gets done. Partner in New Ways
Service can be a value-driving differentiator when you can prove it’s worth it. Prove how paying more can deliver more profit for your customers. Drive Service Revenue
How much revenue and profit comes from business after the original sale? Optimize those high profit revenue streams with visibility provided by the Internet of Medical Things. Profit Over Time
3 Revenue Boosting Outcomes of Connected Business Models for Medical Device Manufacturers As we enter the "next normal", leveraging Internet of Medical Things (IoMT)- and AR-driven solutions to increase revenue and optimize business transactions between medical device manufacturers and end users is a necessity. Find out more
IoMT case studies

Learn about the value peer companies have earned by implementing Internet of Medical Things technology.
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Sysmex Connectivity from the IoMT helps IVD leader prove their equipment can be run without a CLIA-certified technician—opening the market and bringing diagnostics closer to the patient. Read Their Story
Zeiss Ultra-high resolution microscopy maker moves from reactive to predictive maintenance, significantly improving mean-time-to-repair, service costs and uptime for users. Read Their Story
Strama-MPS Global automotive OEM responds to an unexpected community need, shifting to PPE production and deploying Internet of Medical Things solutions in record time Read Their Story
Elekta Radiation medicine leader uses insights from real-time IoMT data to transform their service strategy – allowing them to avoid downtime, improve uptime, and build customer trust Read Their Story
bioMérieux A leading innovator of in-vitro diagnostics enhances their customer support models by leveraging IoT-enabled remote condition monitoring to capture, monitor, and analyze real-time global data. Read Their Story
Sani-Matic drives growth and customer service success with data Learn how Sani-Matic is revolutionizing how customers capture data and unlock insights into their cleaning system operations. Read the Case Study
ThingWorx The heart of the Internet of Medical Things (IoMT) removes barriers to digital transformation, ThingWorx is the purpose-built platform to address your business challenges. Vuforia Expert Capture See how augmented reality can help you transfer knowledge and expertise from skilled workers to new hires Vuforia Chalk See how Chalk helps service teams collaborate at any time, from anywhere to solve problems quickly. Windchill Drive compliance, quality and risk management with standardized, out-of-the-box functionality across a comprehensive portfolio of PDM/PLM applications designed for regulated businesses. Creo Imagine, design, create, and innovate your products better with Creo, 3D CAD/CAM/CAE software, and solutions for product design and development.