Internet of Medical Things (IoMT) Solutions

Know how your deployed products are performing and deliver promising patient outcomes—all while controlling costs, driving revenue, and satisfying changing regulatory requirements

Reinvent your medical device service strategy with remote service

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In today's environment, delivering efficient and effective service is more important than ever. Take your services to a new level, both remotely and in-person, by utilizing the Internet of Medical Things (IoMT) and augmented reality (AR).

Watch this short video to discover how remote service is transforming outcome-based healthcare by helping to prevent and solve issues remotely, guide customers through self-service, and equip technicians with remote diagnostics.

Check out Top Three Ways Remote Service is Transforming Outcome-Based Healthcare to learn more.

Knowledge is power with IoT in healthcare

Whether for revenue generation, cost control, risk management or regulatory compliance, knowing how your products are performing is no longer an option. Use the Internet of Medical Things to take your business to the next level.

Whether for revenue generation, cost control, risk management or regulatory compliance, knowing how your products are performing is no longer an option. Use the Internet of Medical Things to take your business to the next level.

Implement remote condition monitoring

Enable your deployed systems to tell you they need help, before they're out of compliance or experiencing unexpected downtime.

Support audit-readiness

Put system performance data at your fingertips. Be a hero when it comes to internal and customer regulatory affairs.

Make service a profit center

Leverage connectivity to maximize uptime, offer remote service, reduce truck rolls, eliminate "no problem found" calls, and make your technicians more effective in the field.

Reimagine your service model

Eliminate reactive, high-cost, break/fix service. Predict issues before they escalate, create remote experts, offer remote service, and reduce your dependence on a field service force.

Earn competitive differentiation and grow revenue

Use IoMT connectivity to offer new service agreements or new ways of doing business. Product-as-a-Service (PaaS) gives customers flexibility and makes you a partner in their success.

Build value with usage data from the IoMT

Know how your customers use your products and how they perform. Deliver unparalleled service and the right products with market-leading effectiveness.

Optimize service delivery

Re-think depending on a field-deployed service team. Diagnose/repair issues remotely and help with user self-service to save cost, improve satisfaction and speed resolution. Optimize Now

Drive service financial performance

Get visibility and the capabilities to repair remotely, enable better customer self-service and improve FTFR. Bring aftermarket profitability to new levels with the Internet of Medical Things. Reduce Truck Rolls

Grow revenue in the value chain

Capitalize on revenue opportunities in a value chain connected by the IoMT. Improve customer lifetime value, increase throughput, and maximize service revenue. Drive the Top Line

Create new business models

Your customers may now have CapEx limitations. Connectivity and visibility powered by IoT data can offer new flexibility in how business gets done. Partner in New Ways

Make service more valuable

Service can be a value-driving differentiator when you can prove it’s worth it. Prove how paying more can deliver more profit for your customers. Drive Service Revenue

Increase customer lifetime value

How much revenue and profit comes from business after the original sale? Optimize those high profit revenue streams with visibility provided by the Internet of Medical Things. Profit Over Time

IoMT case studies

Learn about the value peer companies have earned by implementing Internet of Medical Things technology.

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Sysmex

Connectivity from the IoMT helps IVD leader prove their equipment can be run without a CLIA-certified technician—opening the market and bringing diagnostics closer to the patient.

Read Their Story

Zeiss

Ultra-high resolution microscopy maker moves from reactive to predictive maintenance, significantly improving mean-time-to-repair, service costs and uptime for users.

Read Their Story

Strama-MPS

Global automotive OEM responds to an unexpected community need, shifting to PPE production and deploying Internet of Medical Things solutions in record time

Read Their Story

Elekta

Radiation medicine leader uses insights from real-time IoMT data to transform their service strategy – allowing them to avoid downtime, improve uptime, and build customer trust

Read Their Story

bioMérieux

A leading innovator of in-vitro diagnostics enhances their customer support models by leveraging IoT-enabled remote condition monitoring to capture, monitor, and analyze real-time global data.

Read Their Story

Sani-Matic drives growth and customer service success with data

Learn how Sani-Matic is revolutionizing how customers capture data and unlock insights into their cleaning system operations.

Read the Case Study

ThingWorx

The heart of the Internet of Medical Things (IoMT) removes barriers to digital transformation, ThingWorx is the purpose-built platform to address your business challenges.

Vuforia Expert Capture

See how augmented reality can help you transfer knowledge and expertise from skilled workers to new hires

Vuforia Chalk

See how Chalk helps service teams collaborate at any time, from anywhere to solve problems quickly.

Windchill

Drive compliance, quality and risk management with standardized, out-of-the-box functionality across a comprehensive portfolio of PDM/PLM applications designed for regulated businesses.

Creo

Imagine, design, create, and innovate your products better with Creo, 3D CAD/CAM/CAE software, and solutions for product design and development.

ThingWorx The heart of the Internet of Medical Things (IoMT) removes barriers to digital transformation, ThingWorx is the purpose-built platform to address your business challenges. Vuforia Expert Capture See how augmented reality can help you transfer knowledge and expertise from skilled workers to new hires Vuforia Chalk See how Chalk helps service teams collaborate at any time, from anywhere to solve problems quickly. Windchill Drive compliance, quality and risk management with standardized, out-of-the-box functionality across a comprehensive portfolio of PDM/PLM applications designed for regulated businesses. Creo Imagine, design, create, and innovate your products better with Creo, 3D CAD/CAM/CAE software, and solutions for product design and development.

Additional resources

Service strategy assessment

Has your service team adapted to today’s extraordinary challenges? Score your service approach to technician safety, customer satisfaction, and other industry challenges.

Has your service team adapted to today’s extraordinary challenges? Score your service approach to technician safety, customer satisfaction, and other industry challenges.

Connect your medical devices, now

Explore the role of the IoMT in remote management and other ways the technology is being used, such as supporting new business models,

Explore the role of the IoMT in remote management and other ways the technology is being used, such as supporting new business models,

Unlock Immediate Value with Predictive Service

Unlock visibility into your medical devices that will allow you to create new revenue streams and drive more customer value.

Unlock visibility into your medical devices that will allow you to create new revenue streams and drive more customer value.