Date:November 15, 2018
Time: 11am EST
The meaning of “service excellence” is ever-changing. It is no longer adequate to have great technicians – customers are expecting companies to anticipate and prevent machine failures to avoid traditional service visits. New technology is making preventative maintenance easier than ever, but misconceptions about these technologies are known to be a roadblock when trying to attain that level of service excellence.
Join us for a live panel webcast on November 15th at 11am EST, PTC’s VP of Sales, Andy D’Amato, will moderate a conversation with Steve Harmon, Principal Engineer, PTC and Daniel Callahan, Analyst, Technology Business Research looking at new ways to view preventative maintenance and remote monitoring.
During this webcast you will learn: