ServiceMax Connect Chicago

Join us for a two-day event in Chicago! Expect a rich agenda including the latest product innovations, thought leadership discussions, and networking opportunities.

ServiceMax Connect: Empower. Innovate. Maximize.

Are you ready to connect with like-minded industry leaders and peers to share insights, discover best practices, and explore the latest innovations in service?

Wherever you may be on your journey, this is the perfect opportunity to expand your skills, exchange ideas, and be a part of a thriving service community.

You can expect to engage in:

  • Networking opportunities to connect with peers around service best practices
  • Roadmap Updates and the latest investments including AI & Asset Hub
  • Learning how service teams can benefit from collaboration with Engineer and ServiceMax's role in the digital thread with other PTC technologies
  • Feedback on the ServiceMax strategy and direction

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ServiceMax Connect Chicago agenda:

Time

Topic

8:30 AM
9:30 AM
10:00 AM
10:45 AM
11:00 AM
11:45 AM
12:15 PM
1:15 PM
1:45 PM
2:30 PM
3:00 PM
3:45 PM
4:30 PM
6:00 PM

Registration & breakfast

Welcome, PTC & ServiceMax update

Customer panel: The Service Leader’s agenda in 2025

Break

Interactive roundtable discussion: Navigating trends and challenges

ServiceMax innovation highlights

Lunch

Customer speaker: Our innovation journey with ServiceMax

Our AI Vision + Roadmap

Break

Interactive roundtable discussion: Using GenAI in our business

Guest speaker: AI & the service opportunity

Wrap up

Marisol and The Museum of Contemporary Art

Time

Topic

8:30 AM
9:00 AM
9:15 AM
9:45 AM
10:15 AM
11:00 AM
11:15 AM
11:45 AM
12:15 PM
12:30 PM

Registration & breakfast

Welcome to Day 2

Service in PTC’s Digital Thread portfolio

Customer panel: Service Engineering: Our secret ingredient to enabling the Digital Thread

Roadmap: How ServiceMax equips the expanding world of service

Break

Customer session: Delivering success in predictive maintenance and remote service

Experts session: The monetization opportunity in the aftermarket

Wrap up and ongoing collaboration opportunities

Networking lunch

June 3: Evening reception details

Marisol and The Museum of Contemporary Art

As we end our first day on June 3, we will gather for an exclusive evening at Marisol, a chic and modern restaurant nestled within the Museum of Contemporary Art Chicago. This private dining experience will feature a thoughtfully curated menu in a stylish, art-infused setting, offering a perfect blend of culinary excellence and creative ambiance.

Guests will embark on a private tour of the MCA, gaining behind-the-scenes insights into some of the most thought-provoking contemporary art exhibitions. This unique experience combines exceptional dining and an intimate exploration of one of Chicago’s most renowned museums, making for an unforgettable evening.

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