ServiceMax Connect Chicago agenda:
Time
Topic
Registration & breakfast
Welcome, PTC & ServiceMax update
Customer panel: The Service Leader’s agenda in 2025
Break
Interactive roundtable discussion: Navigating trends and challenges
ServiceMax innovation highlights
Lunch
Customer speaker: Our innovation journey with ServiceMax
Our AI Vision + Roadmap
Break
Interactive roundtable discussion: Using GenAI in our business
Guest speaker: AI & the service opportunity
Wrap up
Marisol and The Museum of Contemporary Art
Time
Topic
Registration & breakfast
Welcome to Day 2
Service in PTC’s Digital Thread portfolio
Customer panel: Service Engineering: Our secret ingredient to enabling the Digital Thread
Roadmap: How ServiceMax equips the expanding world of service
Break
Customer session: Delivering success in predictive maintenance and remote service
Experts session: The monetization opportunity in the aftermarket
Wrap up and ongoing collaboration opportunities
Networking lunch