ServiceMax Connect: Empower, innovate, maximize
Are you ready to connect with like-minded industry leaders and peers to share insights, discover best practices, and explore the latest innovations in service?
Wherever you may be on your journey, this is the perfect opportunity to expand your skills, exchange ideas, and be a part of a thriving service community.
You can expect to engage in:
- Networking opportunities to connect with peers around service best practices
- Roadmap Updates and the latest investments including AI & Asset Hub
- Learning how service teams can benefit from collaboration with Engineer and ServiceMax's role in the digital thread with other PTC technologies
- Feedback on the ServiceMax strategy and direction
May 27, 2025 - Evening Reception
Location: La Foodieteca
Address: Pl. de Ramon Berenguer el Gran, 2, Entresuelo, Ciutat Vella, 08002 Barcelona, Spain
Time: 18:00-21:00
Join us for an exclusive welcome reception at La Foodieteca, where culinary creativity meets meaningful connections. This interactive cooking experience will offer a unique opportunity to collaborate, unwind, and savor delicious cuisine. Expect an unforgettable evening that blends great food, great company, and lasting connections.
May 28, 2025 - Morning
Innovating with ServiceMax
Time
Session
Breakfast and Registration
Welcome – ServiceMax Business Update
Customer Panel: The Service Leader’s Agenda in 2025
Interactive Roundtable Discussions: Navigating Trends and Challenges
BREAK
Recent Product Innovation and AI Vision
Fireside Chat: How We’re Thinking of GenAI in Our Business
Networking Lunch
May 28, 2025 - Afternoon
Expanding the Focus on Service
Time
Session
Digital Thread Update with PTC’s Stefano Rinaldi and Joseph June
Roadmap: ServiceMax’s Expanding Role in Service (Digital Thread + Additional Use Cases)
BREAK
Customer Session: Our Digital Thread Journey with ServiceMax and PTC – Past, Present, and Our Future
Interactive Roundtable: Tackling All Forms of Service in Our Business – Depot Repair, Remote Service, Asset Maintenance
Experts Session: Monetizing the Installed Base: The Unmet Service Opportunity
Event Wrap Up and Future Collaboration Opportunities