2018 Warranty Chain Management Trends

The results are in! The Global Warranty Services Community Is Reflecting a Return to Growth – and Profitability

PTC will host an informative webinar about the state of the warranty management market. Guest speaker, Bill Pollock, President & Principal Consulting Analyst at Strategies For Growth℠, an independent research analyst and services consulting firm, has conducted its fourth annual Warranty Chain Management Benchmark Survey and will be presenting his findings. See what warranty management professionals are saying about the value and cost savings of warranty management solutions they’ve investing in and are using to drive better customer satisfaction and improve product quality.

Additionally, Madhu Kunam, Director of Software Development for the iWarranty product line at PTC will present strategies to streamline warranty management processes, reduce time for warranty claims processing, improve supplier/vendor recovery as a percentage of warranty costs, and help companies achieve better customer-focused service results.

All attendees will receive a free copy of the Strategies for Growth white paper, “State of Warranty Chain Management (WCM) for 2018 – and Beyond!”

8am EST session

1pm EST session