See Servitization's Impact on Field Service in Action
Join PTC at Field Service USA 2025, the premier conference for leaders in customer success, service, and support, as we showcase how servitization and purpose-built field service management solutions can help businesses transform asset performance and service delivery.
When: April 22 – 24, 2025
Where: JW Marriott Desert Springs, Palm Springs, CA
Booth: 406/408
- Optimize technician productivity with AI-driven scheduling and workflow automation
- Maximize equipment uptime through predictive and preventive maintenance strategies
- Streamline service operations with a unified, cloud-native platform
- Leverage real-time data to enhance service recommendations and improve customer satisfaction
Don’t miss this opportunity to connect with industry leaders, gain valuable insights, and see how PTC is shaping the future of field service.
Visit PTC at Booth 406/408
Discount Code: SPONSOR for 20% off registration
Connect with PTC leadership at Field Service USA
Joseph June
General Manager of ServiceMax
Don’t miss Joseph June’s session on April 23rd at 11:05 PT - Can LLMs be trusted to shape Service Strategy? Thinking Bigger with Service AI
Abstract:
We’re scratching the surface when it comes to the potential of GenAI. Current use cases and solutions might move the needle on efficiency but are far from having a transformative impact. But how far are we from asking strategic questions like “How do I grow my service revenue 8%?” How far are we from trusting the answers based on the data we have access to? This session will cover:
- How real-time, accurate asset data enhances AI’s effectiveness in delivering actionable insights.
- The role of the digital thread in creating a seamless flow of data across the asset lifecycle.
- Strategies for leveraging AI to improve operational speed, agility, and efficiency.
- Strategies for improving trust in your data and in AI-driven insight
- Practical steps to align asset intelligence, the digital thread, and AI for long-term success.