In this service, a PTC expert will create a preview or guide you through an upgrade of your ThingWorx solution’s foundation in a test environment. You will also be provided with requirements to upgrade your complete solution to production.
How It Works
This is a 3-day engagement and includes the following activities:
- Review of your ThingWorx use case
- The ThingWorx Foundation is upgraded by PTC or by you with our guidance
- PTC will review the upgrade and presents requirements to upgrade to production
Prerequisites
The following criteria must be met before this service can be consumed:
- You must have completed the “ThingWorx Upgrade Assessment” service
- You must have completed the “ThingWorx Fundamentals” training
- You must have an existing ThingWorx solution deployed to production or pre-production
- You must have a back-up of the environment of choice completed and ready to be upgraded
- If you plan to have PTC do the upgrade, you must provide PTC a copy of the ThingWorx solution
- If you plan to have PTC guide you through the upgrade, you will need to prepare a test environment.
Additional Information
Outcome: Preview your ThingWorx solution’s foundation in a test environment and receive requirements to upgrade in production
Journey: IoT
Remote or Onsite: Both
Success Points*: 12 points for NA and 3 additional points for Onsite
*Please note: Information including Success Point values may vary depending on location. Success Point values shown are for reference only and based on North America. Contact your Success Manager for specific services and point values for your location. Please refer to our terms and conditions for additional details.
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