Receive a report containing identified performance issues and recommended solutions.
In this service, a PTC expert will check the Windchill configuration for tuning problems and will use detection techniques to identify any visible high impact performance issues.
How it works
This is a 3-day engagement and includes the following activities:
Prior to the engagement, a PTC Engineer will contact you to communicate Service Delivery plan
You will then share your Windchill logs with PTC
The PTC expert will analyze the data provided and document any findings in a report.
PTC will then schedule a one-hour meeting with you to present the report, provide recommendations and respond to questions.
The following criteria must be met before this service can be consumed:
Your product must be running Windchill 10 or later version
Outcome: Receive a report containing identified performance issues and recommended solutions.
Journey: Digital Engineering.
Remote or Onsite: Remote
Success Points*: 12
*Please note: Information including Success Point values may vary depending on location. Success Point values shown are for reference only and based on North America. Contact your Success Manager for specific services and point values for your location. Please refer to our terms and conditions for additional details.
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