What is a Guided Success Plan?
In today’s market, you are focused on maximizing the value of your investments and being on the leading edge of competitive industries. PTC Success Management is here to help you achieve your goals quickly. With a Guided Success Plan, you’ll receive hands-on services to accelerate your first and recurring value and expedite business outcomes.
What’s included?
In a Guided Success Plan, you’ll receive:
- Proactive guidance and yearly business reviews with a Customer Success Manager, along with on-going adoption monitoring
- Live expert sessions covering technical best practices for PTC solutions and platforms
- Access to in-center training services through PTC University
- Success Points to leverage for services such as Rapid Outcomes, Success Services, and more.
What are Success Points?
Success Points are a digital currency that you can use to execute your Success Path. Success Points remove the complexity and make it easy to buy and implement services. They are an added benefit in your Success Plan.
Who are Customer Success Managers?
Customer Success Managers are dedicated to ensuring you are successful. They help you anticipate challenges, identify goals, and achieve results quickly and effectively. Think of them as an extension of your team.
Compare a Success Plan
Understand which Success Plan is right for your business needs.
Success Management eBook
Whether you’re looking to leverage your technology solutions to step ahead of the competition, achieve desired business outcomes, or accelerate your overall time to value—Success Management is here to help. We make it easy to get the most from your investment.
Browse our Success Services
Learn more about our success services, rapid outcomes, and time-based services.
