Customer Success Bulletin

November, 2020

Latest News

  • Creo

    Creo 7.0.2 Now Available!

    Get Ansys real-time simulation tools and generative design in Creo by downloading Creo 7.0.2!

    New capabilities include:

    • Creo Ansys Simulation, which integrates Ansys solvers into Creo. The result is a fully featured, high-fidelity simulation tool capable of running thermal, modal, and structural analyses. With Creo Ansys Simulation you have a seamless design refinement and validation process, providing early insights into product behavior to improve product quality, reduce costs, and speed time to market.
    • Generative Design Extension (GDX), which brings together the cloud with artificial intelligence to help design engineers rapidly explore innovative design options based on constraints and requirements – including materials and manufacturing processes. (Available in early 2021)

    Download Creo 7.0.2 Now

  • ThingWorx

    ThingWorx 9.1 is Now Available for Download!

    PTC has released ThingWorx 9.1, which includes new platform updates, security improvements, new functionality in PTC solutions and composer enhancements!

    New enhancements include:

    • Improved support for faster application development on ThingWorx through project view
    • New building blocks, projects, and widgets simplify creation of applications
    • Inspect quality, losses, and alert information with the new Pareto Chart widget
    • New ability to self-manage your enterprise users and roles in Solution Central with its new Azure AD support


    Visit the What's New Page

  • Vuforia

    Case Study: Howden Improved Customer Support with Remote Assistance

    When the global impact of COVID-19 made it difficult for Howden to mobilize on-site support, they looked to leverage remote assistance powered by augmented reality to connect remote experts to service teams in real-time, scaling their expertise to better support their customers. Find out why Howden doubled-down on their Vuforia Chalk investment and deployed a standardized program to their product and service units around the world.

    Read the Case Study

  • Windchill

    End of Support for PTC Systems Monitor

    PTC System Monitor will reach end-of-support on March 31, 2021. We have created an article to give you guidance on how to continue monitoring your on-premise PTC systems. It provides you background, options, methods to subscribe, and FAQ’s

    This applies to on-premise PTC systems only. PTC Cloud Services customers will continue to receive full solution stack monitoring as part of their service. PTC Cloud Services customers who currently have exceptions to access PTC System Monitor should contact their account manager or cloud service manager for information about any pending changes.

    Learn More