Customer Success Bulletin

April, 2020
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FREE Resources Available Today!

As we continue adapting to the changes we are experiencing due to COVID-19, PTC is offering FREE access to software to help:

  • The PTC Customer Handbook combines our latest resources across all industries and the top plays for your business during COVID-19.
  • PTC University has several free courses to occupy your downtime, including weekly remote learning sessions for Creo products, which includes a live product demonstration by a PTC University instructor. Check the schedule today.
  • Vuforia Chalk is available at no cost and without obligations, until June 30th for all those who feel this technology can help their teams better navigate this crisis and maintain business continuity.

Tips & Tricks from PTC Experts

Planning a new initiative? Let a PTC Learning Services Expert guide you in the right direction! Talk to a Learning Services Expert Now

Explore Knowledge Base Articles

In need of guidance? Search the PTC Knowledge Base for helpful product recommendations through our eSupport Portal. PTC’s Knowledge Base is loaded with articles, product updates and more for all our products!

Check Out the Latest Product Release

Creo Elements/Direct 20.3 is now available! Click here to download and check out the latest releases of all PTC products.

What's the latest in...

  • Creo

    Creo 7.0 is Now Available!

    Once again PTC and Creo are out in front. With Creo 7.0, innovation becomes part of our customers’ everyday design workflows. Product developers now have real-time simulation with fluids, generative design, and numerous core modeling enhancements such as:

    • Enhanced Draft feature
    • Sketcher enhancements
    • Improved 2D mirror
    • Updated MBD standards

    And more!

    Check out what we made possible

  • ThingWorx

    Education Update from PTC University: ThingWorx Courses

    PTC University’s curriculum team has been hard at work updating content for ThingWorx customers. We are excited to announce that our ThingWorx eLearning library is being refreshed, relocated, and will continue to grow. New eLearning content is now available in PTC University’s Training Central platform:


    The above courses are available to all PTC customers for the duration of the Covid-19 crisis and will continue to be available to ThingWorx customers beyond this period of time.
    If you are leveraging the current content on the PTC University IoT Platform, please complete the content by May 1st as we are unable to migrate your current progress to the new platform. All of the courses on PTC University Enterprise continue to be accessible.



  • Vuforia

    How SaaS & AR Technologies Can Help Businesses Weather COVID-19’s Impact on Operations


    On March 26th, the United States Bureau of Labor Statistics reported around 3.3 million employees, in one week alone, registered for unemployment insurance. The record-breaking statistic is the latest domino to fall in the wake of the economic crisis resulting from the COVID-19 pandemic.


  • Windchill

    Omron Healthcare Case Study — Helping People Around the World Become Healthier

    Omron Healthcare, a Japanese Med Dev manufacturer and part of the larger Omron Group, in conjunction with the PLM Product Marketing Group, has released a new PTC case study. The study showcases how Windchill's Medical Package (along with its native multi-CAD data management) helped Omron drive innovation with their NPIs, while complying with FDA and other agency quality certifications.

    Read the Case Study

The PTC Customer Success program provided great support during our first IoT projects and supplied us with technical expertise as needed from highly skilled technical experts. With guidance from PTC’s Customer Success organization, we were able to smoothly reach our project goals on time.
Dr. Severin S. Todt, Senior Director IT Completion and Design Solutions, Lufthansa Technik AG