PTC's customers are some of the world's most innovative organizations. These organizations inspire us to not only transform our products but keep them in the know on the latest and greatest advances in technology. Through The Connected Engineer podcast and our blog series, we work to keep all engineers updated on what's going on in the world of digital engineering. Being plugged-in to what is happening in the industry is key to innovation and outperforming the competition. Speaking to some of our customers, we were able to determine some of the common traits of a “Connected Engineer”. Take a look and see how “connected” your team is:
1. You leverage data from the field – Your product in the field is producing data. Lots and lots of data. But what good is it if it’s not being used? One way to leverage data from the field is to improve the product. Whether it’s noticing the consistent failure in the product’s lifecycle – and consequently ramping up service before the failure occurs -- or determining that customers are using the product in a particular way – and therefore repositioning yourself in the marketplace to appeal to this need -- data from the field is invaluable.
2. You consistently look towards the future – You know that the market is constantly changing and, if you get too comfortable with what you’re doing now, you’re going to get left behind by innovative competitors. That’s why you’re always looking ahead: at how your team can integrate the latest technologies into your products and process, at how you can make your product even better, and how you can transform your development process so that you can create products faster, more efficiently, and at a lower cost. You consider yourself to be on a digital transformation and know that the steps you take today are going to come back twofold in the future.
3. You tune into the customer’s needs – Your customer’s needs are evolving. The only way to ensure that your product is continuing to meet these needs is to keep an open line of communication. Take the engineers at Welch Allyn who, after determining that the marketplace had become too crowded, learned that the best way to differentiate their product was to go to the customers themselves and assess their needs. Welch Allyn embarked upon a months-long project of visiting customer sites and determining their greatest needs. By listening to the customer, not only can you make your product fit better into the market but you can also increase loyalty
4. You strive to make the world a smarter, better place – “Smart” initiatives are all about making the world a better place for us all to live. LHP Engineering Services, for example, is working on creating smart, autonomous vehicles to decrease traffic accidents. Other initiatives include: smart street lights that make it safer for pedestrians and drivers to travel at night and smart buildings and homes that are more energy efficient. Even wearable technologies are getting in on the action with many people using their FitBits to improve their health. Smart technology is about creating a better world and, as a “Connected Engineer”, your job is all about making the world a better place.
If you agreed with any of the above: Congratulations! You are a “Connected Engineer”. For great ideas and inspiration, be sure to tune into The Connected Engineer podcast.