Setup a Training Infrastructure Quickly setup a training environment that is ready for delivery and can be reset quickly between training events

Service Description

Prior to delivering training, it is required that all the training infrastructure is setup and ready for training delivery. The training infrastructure service ensures that the users can experience the solution in a safe controlled way and that the training environment is ready to support the training delivery defined in the training and mentoring plan.

How it works:

  1. PTC will ensure hardware and software setup is completed
  2. PTC will conduct training server preparations
  3. PTC will verify training data is loaded on client and server machines
  4. PTC will ensure administration of user accounts is complete (Invitations, Names, E-Mail Addresses, ...)
  5. PTC will conduct attendee tracking
  6. PTC will ensure feedback and class evaluations are ready


Training plan is defined.

Additional Info:

Outcome: Customer has a detailed training environment staged and ready for training delivery.

On Premise or Cloud: Both

Remote or On-site: Both

Success Points: 20, if remote or 25, if on-site

*Please note: Information including Success Point values may vary depending on location. Success Point values shown are for reference only and based on North America. Contact your Success Manager for specific services and point values for your location. Please refer to our terms and conditions for additional details.

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