Receive Expert Adoption Recommendations Re-align your adoption strategy to drive achievement of the implementation goals

Service Description

Throughout a transformation, your training needs might change. It is a requirement to ensure that the originally planned measures are still appropriate for stakeholders and create recommendations to achieve the agreed upon goal.

PTC will review the post deployment analysis and training report results to see what activities were completed. Stakeholders will be interviewed to understand where they feel there are still challenges with the adoption of the new solution. A revised adoption strategy is created to drive to the agreed upon goal and KPI’s.

How it works:

  1. PTC will review post deployment analysis and training report analysis.
  2. PTC will interview stakeholders to gather feedback on gaps.
  3. PTC will create a new education and communication plan based on feedback and goals.


Training plan is defined.

Additional Info:

Outcome: The customer understands the current project challenges and has a new learning strategy to address the challenges and achieve the agreed upon goal.

On Premise or Cloud: Both

Remote or On-site: Both

Success Points: 12, if remote or 15, if on-site

*Please note: Information including Success Point values may vary depending on location. Success Point values shown are for reference only and based on North America. Contact your Success Manager for specific services and point values for your location. Please refer to our terms and conditions for additional details.

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