Receive Expert Adoption Recommendations Create a new learning strategy to address the challenges and achieve the agreed upon goal

PTC will review the post deployment analysis and training report results to see what activities were completed. Stakeholders will be interviewed to understand where they feel there are still challenges with the adoption of the new solution. A revised adoption strategy will be created to drive to the agreed upon goal and KPI’s.

How it works:

This rapid outcome is a 24-hour engagement and includes the following activities:

  1. PTC will review the post deployment analysis results and training results.
  2. PTC adoption experts will create recommendations based on results.
  3. PTC will review the recommendations with the stakeholders and sponsors to get buy-in on adoption strategy improvements and/or changes.

Prerequisites:

The following criteria must be met before this service can be consumed:

  • Complete "Evaluate Adoptions Success” and “Analyze Training Plan Impact" Rapid Outcomes

Additional Info:

Outcome: Create a new learning strategy to address the challenges and achieve the agreed upon goal

Journey: All

On Premise or Cloud: Both

Remote or On-site: Both

Success Points: 15, if remote or 18, if on-site

*Please note: Information including Success Point values may vary depending on location. Success Point values shown are for reference only and based on North America. Contact your Success Manager for specific services and point values for your location. Please refer to our terms and conditions for additional details.

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