PTC will review the post deployment analysis and training report results to see what activities were completed. Stakeholders will be interviewed to understand where they feel there are still challenges with the adoption of the new solution. A revised adoption strategy will be created to drive to the agreed upon goal and KPI’s.
This rapid outcome is a 24-hour engagement and includes the following activities:
The following criteria must be met before this service can be consumed:
Outcome: Create a new learning strategy to address the challenges and achieve the agreed upon goal
On Premise or Cloud: Both
Remote or On-site: Both
Success Points: 15, if remote or 18, if on-site
*Please note: Information including Success Point values may vary depending on location. Success Point values shown are for reference only and based on North America. Contact your Success Manager for specific services and point values for your location. Please refer to our terms and conditions for additional details.
Understand how our proactive success managers can help ensure you are successful with your PTC investment.