Preview Global Parts Price and Availability Give field technicians the ability to preview the cost and availability of parts before adding them to a shopping cart.

Allow your field technicians to preview the cost and availability of parts before adding them to a shopping cart. PTC will deploy a configuration that provides the price and availability of parts that are available to be ordered in InService. This includes:

  • Configured Load Script to update price and availability per your preferred schedule
  • Configured Parts List view to display price and availability of parts
  • Configured Parts List view to display extended price based on quantity

How it works

This Rapid Outcome is a 16 hour engagement and includes the following activities:

  1. PTC will remotely install and configure the scripts according to your needs.
  2. You will upload pricing and availability per defined schedule to secure site.
  3. Scripts load pricing and availability into a custom InService Pricing-Availability table.
  4. Parts List view presents pricing and availability for each part to a technician.

Prerequisites

The following criteria must be met before this service can be consumed:

  • You must create a Price and Availability flat file per standard format.
  • You are responsible for uploading Price and Availability file to specified SFTP location InService 6.4 or higher.

Additional Information

Outcome: Give field technicians the ability to preview the cost and availability of parts before adding them to a shopping cart

Journey: Service

On Premise or Cloud: Both

Remote or Onsite: Remote

Success Points*: 8

*Please note: Information including Success Point values may vary depending on location. Success Point values shown are for reference only and based on North America. Contact your Success Manager for specific services and point values for your location. Please refer to our terms and conditions for additional details.

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