Prepare Training Materials Define a curriculum plan that ensures stakeholders and users will learn by meaningful process and business oriented content

No one wants to learn something that is not important for his or her role. Role-based training material ensures that all affected individuals learn by meaningful content, while custom quick reference cards provide excellent reference value to users post training.

PTC will support the customer in developing appropriate role-based training by mapping roles to the required classes, configuring classes to target required skills, and creating quick reference cards that can be used in addition to PTC off the shelf content.

How it works

The rapid outcome is a 40-hour engagement and includes the following activities:

  1. PTC will review the training plan and solution being implemented.
  2. PTC will work with your implementation team to map all business roles being affected to the training classes required.
  3. PTC will ensure the training classes cover the right level of content for each role by quickly configuring the training content into role-based classes
  4. PTC will build up to 10 quick reference cards as part of this service that can be added to the configured training class content.

Prerequisites

The following criteria must be met before this service can be consumed:

  • You must have a training plan defined
  • System configuration documents must be available
  • Enterprise solutions will require a training environment established as part of the overall implementation

Additional Information

Outcome: Define a curriculum plan that ensures stakeholders and users will learn by meaningful process and business oriented content

Journey: All

On Premise or Cloud: Both

Remote or Onsite: Both

Success Points*: 20, if remote or 25, in onsite

*Please note: Information including Success Point values may vary depending on location. Success Point values shown are for reference only and based on North America. Contact your Success Manager for specific services and point values for your location. Please refer to our terms and conditions for additional details.

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