Remote Monitoring

Remote monitoring enables service teams to anticipate and prevent equipment failures as well as apply equipment patches over the internet, reducing the number of overall service visits.

Real-Time Monitoring of Asset Conditions

Remote monitoring continuously delivers information regarding an asset’s location, usage, and condition, establishing the baseline aptitude needed to launch the following IoT-driven aftermarket service strategies:

  • Connected field service
  • Remote service
  • Predictive service

Implementing these capabilities is conducive to evolving past reactive service models. By anticipating when failures will occur and taking actions to prevent those instances, customers receive optimal value from your products.

Learn More

Remote monitoring solutions enable real-time monitoring of asset conditions

This is the first step to understanding the location and performance of assets. The next steps could entail using more advanced capabilities like:

  • Connected field service
  • Remote service
  • Predictive service
These are game changers in the service world, and leading companies are already embracing this technology.

资源

服务绩效评估

接收针对售后服务组织的个性化见解和建议。

参加评估

服务生命周期管理产品

探索全球最富创新性的售后服务运营背后的技术。

订阅我们的新闻快讯

接收售后服务业务实践的每月新闻和洞见。


开启您的敏捷服务之旅

利用 IoT、增强现实和其他前沿技术来改进服务运营。


售后服务博客

阅读我们的服务备件和技术通信专家撰写的文章和问答。

IoT for Smart, Connected Products

Learn how manufacturers can track, manage and capture equipment information with smart connected products at any phase of the lifecycle.