PTC eSupport

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Welcome to the PTC eSupport Portal

New to PTC eSupport? Read our Customer Support Guide to learn what is available to you as a PTC Technical Support customer.

New PTC Customers & Partners

ThingWorx Customers - Welcome to PTC

Please visit our ThingWorx Technical Support Integration page for the latest information on how to get support.

Meet PTC Technical Support

PTC Support is personalized, proactive, social and integrated. In this video, see some of the faces of PTC’s Technical Support team that are dedicated to transforming support for you.

Support Solutions

Every day, customers just like you tell us how their Support services helped them achieve their goals. Your Support package is a comprehensive set of services, delivered as Software Support, eSupport and Assisted Support, engineered to enhance productivity and your support experience. Learn More about Global Support.