Lexmark’s Brad Lawless shares how an advanced service parts planning system from PTC has helped Lexmark tackle global service challenges.
PTC Service Parts Solution Overview
Industry analyst Aly Pinder highlights recent Aberdeen research on Service Parts Management and explains why managing service parts more efficiently is critical for overall service performance.
Aberdeen's Aly Pinder Jr. shares insight on what best in class service organizations are doing to improve service parts management and overall service performance.
Tech Clarity's Jim Brown shares why manufacturers should take a proactive, integrated approach to service with SLM to drive growth and profitability.
JLG's Dalia Ribeiro shares how JLG has overcome challenges to improve their service processes and enable better customer satisfaction.
Kevin Wrenn and Lee Smith discuss the impact of the Internet of Things (IoT) and smart connected products on service.
Ian Boulton shares how to reduce uncertainty and service costs.
Steven Caldwell identifies how to balance the complexites of service parts management.
Joy Global discusses challenges of globalization, machine uptime and performance.
Prof. Andy Neely shares how to overcome challenges in the shift to a service based business model.
Servitization expert, Professor Tim Baines, explores why it is important for manufacturers to understand how to efficiently implement new processes, systems, skills, and technology in their adoption of an advanced service strategy.
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