Smart, Connected Products

Demonstrating the Value of Smart Connected Products with Internet of Things Case Studies

Smart, Connected Products within The Internet of Things (IoT) will create a broad spectrum of opportunities for businesses to transform the way they create products and deliver services. PTC shares these Internet of Things case studies to illustrate the different ways that advanced manufacturing and smart, connected devices are being leveraged for competitive advantage.


Request access to learn more.


A pioneer in clinical solutions for cancer treatment, Elekta implemented a smart, connected product strategy for remote asset monitoring and management and preventative services. As a result, Elekta has reduced the need for on-site service visits and increased both device uptime and patient throughput.

Request access to learn more.


A division of Gerber Scientific, Gerber Technology is the global leader in manufacturing automation systems for the sewn products and flexible materials industries. By adopting smart, connected capabilities, Gerber Scientific has enabled a global, proactive service model. The result is granular, real-time, and more effective management of inventory and infrastructure—realizing substantial cost benefits.

Request access to learn more.



An innovator in high-precision optical systems and life-sciences solutions, Leica deployed a smart connected service model. The results include a 40% drop in unscheduled downtime 33% fewer field service visits, and Leica has saved more than $500,000 annually.

Request access to learn more.


Orbotech is a global producer of computer-aided manufacturing, engineering and inspection solutions for printed circuit boards. Using smart, connected service apps, Orbotech grants customers greater control over remote actions, and enabled a secure diagnostic mode for service technicians. The result is improved response and resolution times, and more accurate diagnostics that reduce false parts demand.

Request access to learn more.


PEP Stations, a leading manufacturer of plug-in electric vehicle (PEV) charging stations, transformed their stations into smart, connected products. PEP Stations now remotely solves 25% of issues, ensures FTFR for any technician visits, and provides customers with valued insights into system usage.

Request access to learn more.



Varian produces cutting-edge integrated cancer therapy systems, x-ray tubes and flat-panel digital subsystems for medical, scientific, and industrial imaging applications. Through smart connected services, Varian was able to automate performance warning and failure notification, and secure remote servicing of customer equipment. This reduced mean repair time by 50% and saved hospitals an average of $2,000 per service event.

Request access to learn more.


Ventana leads the market in developing and manufacturing instruments and systems critical to the diagnosis of cancer and infectious diseases. Ventana’s adoption of a smart connected product strategy enables remote software updates and “over the shoulder assistance”— reducing downtime to less than 24 hours, and accelerating instrument recovery by 37%.

Request access to learn more.