Terms and Conditions

PTC Maintenance Support Terms and Conditions (pdf, English)

Please note:

• CoCreate product support now follows the terms and conditions as shown in the document linked above.
• For newly acquired products, please note the exceptions to the standard PTC support offering in the terms and conditions document.
• Products formerly developed by ITEDO are now part of PTC's Arbortext product family. The new product names are Arbortext IsoDraw, IsoView, IsoCompose and Batch Tool Products.
• PLM On-Demand customers should refer to that program's guidelines.