Increasing OEMs Customer Value Through Warranty Management
In an economy where product sales are declining and operational and financial stability are in question, 52% of service executives are charged with increasing service profits. As a result, strategic manufacturers are looking to warranties and contracts as a precious source for driving revenue gains and improving overall service and customer value.
By putting product information at the center of the warranty lifecycle, a complete record of the latest and best product knowledge is created over time enabling:
- Early issue detection and proactive corrective action
- Anticipation of service needs
- Identification of suspect/fraudulent claims
Ultimately this limits overall warranty exposure and prevents future issues – all of which add to your bottom line.
Learn more about PTC’s industry-leading warranty and contract management solutions by exploring the resources on this page.