Increasing OEMs Customer Value Through Warranty Management
In an economy where product sales are declining and operational and financial stability are in question, 52% of service executives are charged with increasing service profits. As a result, strategic manufacturers are looking to warranties and contracts as a precious source for driving revenue gains and improving overall service and customer value.
By putting product information at the center of the warranty lifecycle, a complete record of the latest and best product knowledge is created over time enabling:
- Early issue detection and proactive corrective action
- Anticipation of service needs
- Identification of suspect/fraudulent claims
Ultimately this limits overall warranty exposure and prevents future issues – all of which add to your bottom line.
Learn more about PTC’s industry-leading warranty and contract management solutions by exploring the resources on this page.
Warranty & Contract Management Today
PTC’s Warranty and Contract Management Video
Watch PTC’s video to understand the problems service leaders face today and how PTC’s solution automates and improves the warranty lifecycle, while award winning analytics allow service leaders to identify and resolve issues quickly across the install base. Watch it Now
6 Steps to Better Warranties & Contracts
Read PTC’s whitepaper on warranty management to learn how a product-centric approach to warranty and contract management is the key to gaining the latest and best product knowledge. Download Now