Service Parts Management 2013: Align Planning and Forecasting with Efficient Resolution

The best service parts management practices in regard to planning, forecasting, inventory management, and parts delivery.

The efficient management of service parts has become a strategic business operation that drives operational efficiencies, creates revenues, and empowers customer value.

In March and April of 2013, Aberdeen surveyed 167 manufacturing and service organizations in regard to service parts management. Nearly 45% of all organizations sampled have increased their focus on service parts management as a result of added demands from customers to improve service-issue resolution.

Download Aberdeen’s “Service Parts Management 2013: Align Planning and Forecasting with Efficient Resolution” to understand how Best-in-Class organizations are:

• Linking parts data with the plan for future demand
• How improvements in service parts operations positively impact operational metrics
• Leveraging a service executive specifically with oversight of service parts management

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