eBook: Service as Strategy
Surpass your goal of increasing service revenue and customer value by gaining a strategic view of service through a best-in-class approach to service lifecycle management (SLM).
Download this ebook to learn how best-in-class SLM:
- Connects your service organization and improves your service teams’ efficiency and first time fix rates
- Provides the ability to capture and share vital product and service data across your enterprise for continuous improvements and competitive advantage
- Enables your organization to strategically plan, deliver and analyze service performance to increase revenue, profitability and customer value