The Connected Global Service Organization
Managing service globally is a balancing act – point solutions and geographically targeted tactics aren’t enough. With a connected global service organization, you not only improve service performance, you increase service value for your customers and company alike.
Download this eBook to learn how to:
- Identify key resources and capabilities you need to meet your toughest global service challenges
- Improve your information to increase first time fixes and minimize errors
- Optimize the quality of your service intelligence for greater global productivity