Service Lifecycle Management (SLM)

PTC Service Lifecycle Management solutions enable a consolidated view into the extended service network that connects the planning, delivery and analysis of service — ensuring your customer achieves maximum value over the life of a product. PTC’s unique approach for continuous product and service improvement, strong service and product domain expertise, and best-in-class SLM technology solutions will empower your company to transform into a strategic service organization that drives growth, profitability and customer value.

  • Single source for in-depth product and service knowledge
  • Connected planning, delivery and analysis of service
  • Closed-feedback loop to enterprise systems for continuous product and service improvement
  • Best-in-class SLM solutions for parts planning and pricing, field service, warranty, service knowledge management and more
  • Learn how to transform your company into a strategic service organization.

"PTC provides customers with a roadmap to capitalize on the enormous value inherent in the IoT. Ovum sees several key opportunities for PTC, including extending SLM and looping back into product design."

— Tony Baer, Ovum