Improve Product Quality

Staying Competitive Means Incorporating Continuous Improvements to Build Products that Don’t Fail

Improve Product Quality - Challenges


Your biggest threat to building quality products today is the rising complexity that is driven by technological innovation. As product complexity increases, so do the risks and challenges related to quality. The problem intensifies when there is no way to capture feedback from the field and no single source of quality information. This makes it extremely difficult to predict and track quality, as well as identify root causes of poor quality. Disjointed activities across multiple, disconnected systems then lead to repeated problems. All of this leaves engineering teams with inadequate information to revise and improve.

Improve Product Quality


Poor product quality can harm your business; after all, what you sell defines your company. An inability to predict, identify and track quality issues can result in high costs related to prototype tooling, product support, recalls and lost productivity of your engineering and service teams. This often has a rippling effect that delays product releases and diverts your time and budget resources from other market opportunities or innovations. Ultimately, customers can become dissatisfied with your brand, leaving you to find that you’re no longer able to demand a price premium or remain competitive.

Tele AtlasTele Atlas, a first-tier supplier for the automotive sector, needed to be ISO/TS 16949 compliant. They also required the ability to anticipate and respond to changing business needs. By implementing a System Requirements and Validation strategy, Tele Atlas was able to increase its “first-time right” measure from 80% to 97% and improve its on-time measure from 70% to 93%.

What’s Possible

Your ability to control quality means that your products are correct the first time without extensive physical prototypes, repeat testing and related costs. Early and continuous real-time visibility to predict, track and systematically resolve issues ensures on-time delivery and faster time-to-market. Closed-loop feedback from the field ensures constant improvements. This frees up your capacity to focus more on innovation — driving increased market share and revenue.

Process Improvement Opportunities

The most successful companies improve product quality by transforming one or more of these key processes:



  • Regulatory Compliance: Determine product regulatory obligations, collect and assess evidence of compliance, communicate results to internal stakeholders, and report evidence of compliance to customers and regulators.
  • Quality and Reliability Management: Conduct systematic planning, prediction and simulation to ensure designs meet reliability and lifecycle cost targets.
  • Change and Configuration Management: Evolve products in an orderly fashion, from concept through retirement.

Supply Chain and Manufacturing


  • Design and Manufacturing Outsourcing: Engage with a third party to deliver a hardware/software system, sub-system, component design or design services.
  • Component and Supplier Management: Enable effective selection, creation and incorporation of preferred parts and suppliers during the product development process, including the management of associated relevant characteristics.
  • Manufacturing Process Management: Define and manage the manufacturing processes to be used to fabricate parts, assemble final products and perform inspection.

Hardware and Software Engineering


  • System Architecture Design: Develop the functional and physical architecture, model of the product, associated specifications and derived requirements.
  • Detailed Development: Define the product design completely, such that it meets requirements and is sufficiently documented for manufacturing.
  • Verification and Validation: Ensure that designs meet performance requirements and are verified through digital or physical means, progressing from components to assemblies, systems and products.
  • Variant Design and Generation: Define and manage multiple product configurations to satisfy customer-, region- and market-specific needs and accommodate design alternatives and improvements.

Sales and Service


  • Requirements Definition and Management: Translate the voices of customers into prioritized requirements, targets and constraints while establishing bidirectional traceability between requirements, analysis documentation, product designs, BOMs and verification data.
  • Performance Analysis and Feedback: Analyze historical product and service performance information to enable continual product improvement and service delivery optimization.

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PTC Solutions

PTC offers a comprehensive portfolio of solutions to help manufacturers improve product quality. To learn more, select any of the solutions below: