Today’s complex manufacturing environment is challenged with capturing, finding and reusing information, and providing users and partners with secure access to that information across multiple platforms (desktop, mobile, cloud). IT teams struggle to improve application performance, shorten the time required to upgrade technology systems and scale technology to meet evolving business needs and user expectations.
Without the right systems, everyone is affected: lost productivity due to a manual work-around or re-do result in frustrated end users while high cost and poor quality products and services result in dissatisfied customers. Additionally, IT projects suffer from delays and budget overruns resulting in unrealized ROI on invested technology.
The opportunity is an interoperable and robust platform to provide secure information access and responsive performance for users along a scalable, easily upgradeable system with flexible deployment capabilities for your IT staff. Improved user and enterprise productivity and satisfaction, along with on-time and on-budget projects and faster IT response times all support your ability to help create a product and service advantage for your organization.
Process Improvement Opportunities
Opportunities to improve business support exist across the landscape of product and service processes. Transformations across these key business processes commonly enable users to increase product and service quality and efficiency in their daily responsibilities: