Meet the Training Experts

Learn more about the people who create and deliver PTC training

Nicolas Dupuy, Canada Meet_the_Training_Experts_Nicolas_Dupuy.jpg

Adoption Architect

Nicolas joined PTC France in 2009 as a Senior Consultant to support the growth of the European Service Lifecycle Management market. Nicolas has been an active member and co-chairman of the international AeroSpace & Defense S1000D Electronic Publication Working Group for many years. Because of his tremendous knowledge of the A&D industry and specifications, Nicolas joined PTC University North America in early 2013 to take the role of an Adoption Architect devoted to Bombardier Aerospace: “It’s an exciting challenge to support such a renowned company in the implementation of two major future aircrafts: the civil program C-Series and Business Jet Global 7000/8000.”

Nicolas holds a degree in Computer Science Engineering (with emphasis on software development and new technologies) and, prior to joining PTC, worked in the A&D Customer Service department at Dassault-Aviation (France), where he was in charge of the Rafale Military Aircraft technical publications and Falcon Business Jet maintenance information management system.

An expert in S1000D compliant publishing, Nicolas contributed to the presentation “How to Achieve a Conformant S1000D Light?” which was elected Best Presentation at the 2013 S1000D User Forum in Vienna (Austria).

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Gong Jing Gen, China Meet the Training Experts Gong Jing Gen

Learning Consultant, CAD 

Since joining PTC University as a CAD Consultant in May 2010, Gong Jing has been sharing his profound CAD knowledge with PTC’s customers. With years of experience in truck engine design, he has special expertise in top-down design and PTC Mathcad.

Gong Jing Gen graduated from Tianjin University with a major in internal combustion engine design. His professional experience includes several years of developing truck engine designs with DCD. He also became familiar with complex cast part design, such as cylinder heads, exhaust manifold systems, etc., while working for AVL, a large engineering consultancy.

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Frank Arnoux, FranceMeet the Training Experts Frank Arnoux

CAD Consultant 

Frank Arnoux, who joined PTC University as CAD Consultant in 1999, brings expertise in PTC Creo installation/configuration, top-down design, automation, large assembly management, and project optimization, plus project management and team management. He also has experience working with PTC customers in industries ranging from agricultural equipment to automotive and furniture.

Frank graduated from National Institute of Applied Science (INSA – ex ENSAIS) of Strasbourg, specializing in mechanical engineering, and has served as CAD Manager and Project Manager at Hager Group in France, and as Innovation Project Manager at Alcatel Lucent in France.

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Romain Caspoir, France Meet the PTC Training Experts Romain Caspoir

Learning Consultant 

Romain Caspoir joined PTC University in 2011, bringing expertise in CAD design and project engineering, as well as large PLM implementations. Prior to joining PTC University, Romain served as Senior CAD Engineer and CAD/PLM trainer for Ideal Standard International and American Standard in France. He developed training materials and trained all CAD users in the organization, and also developed chinaware CAD products from conceptual design through production at locations including Mexico, China, and Europe for the building-materials producer American Standard.

Romain holds a degree in engineering technology from the Institut de Céramique Francaise and has studied ceramics design, modeling, and tooling.

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Meet the PTC Training Experts Detlef BexkensDetlef Bexkens, Germany

Principal Consultant 

Detlef Bexkens joined PTC University in 2006 as Senior Consultant, and in his role as Community Lead Detlef is responsible for continuous knowledge improvement of the PTC University consultants in Europe. He has extensive experience in architecture, implementation, and standards for CAD, PDM, and PLM.

Detlef holds a degree in mechanical engineering and manufacturing from the Technical Schools in Moenchengladbach, Germany. Before joining PTC he worked in solution architecture, product management, consulting, and other disciplines for Thales Information Systems, DENC AG and RAND Technologies in Germany. At PTC he’s worked on a variety of education and training projects for customers such as Schaeffler Group, Airbus, Bosch, Volvo CE, Ericsson, Volkswagen, and others.

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Meet the Training PTC Experts Gerald ImhoffGerald Imhoff, Germany

Learning Architect

Gerald Imhoff, who joined PTC in 2006, has extensive experience in CAD development for 2D and 3D and rapid prototyping. He has consulted and conducted training and user support for PTC Creo, PTC Pro/ENGINEER, PTC Pro/INTRALINK, PTC Windchill, PTC Creo Elements/View and PTC Windchill PDMLink. Prior to PTC, Gerald was a Design Engineer and Project Manager for Braun GmbH and a Consultant/Project Manager for DENC AG and Trivit AG.

Gerald holds a degree in precision engineering from the University of Applied Science, Frankfurt, and completed a diploma thesis at Braun GmbH on “Development of a method for a consistent description of product and tool geometry in a 3D environment.”

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Muraoka Makoto, Japan Meet the PTC Training Experts Muraoka Makoto

Learning Consultant, CAD 

Muraoka Makoto joined PTC University as a CAD Learning Consultant in 1997. Since then, he has successfully led design-, simulation- and manufacturing-related CAD training classes for Japanese customers.
Muraoka Makoto obtained a degree in mechanical engineering, focusing his studies on research in mechanical vibration.

He has experience in the areas of specification planning, development/design, quality assurance, and manufacturing technology through working in the electrical communication and measurement industry prior to joining the PTC University team. This practical experience enables him to provide practice-oriented PTC solution training and help customers in challenging situations.

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Sung Chul Kim, South Korea Meet_the_Training_Experts_Sung_Chul_Kim.jpg

Learning Consultant CAD, Digitek

Sung Chul Kim joined PTC University as a CAD Learning Consultant in 2003. Since then, he has successfully led design, manufacturing- and PLM-related CAD training classes for Korean customers.

He has special expertise in MCAD/ECAD Integration for PTC Windchill. His experience with PTC Products includes PTC Pro/ENGINEER and PTC Creo consulting as well as PTC Windchill proficiency acquired over ten years.

Prior to joining the PTC University Team, he acquired practical design and development experience working in the automotive and electric industries. At PTC University Authorized Training Partner Digitek he is working on a variety of education and training projects for customers.

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Yung Feng Hsu, Taiwan Meet_the_Training_Experts_Yung_Feng_Hsu.jpg

GJUN Information

Yung Feng joined PTC University Authorized Training Partner GJUN Information in 1996 and became an officially certified PTC University instructor in 2008. He is dedicated to CAD education. He loves to teach and share his work experience. Yung Feng also teaches at a vocational training center and university in Taiwan his core subjects include engineering graphics, technical drawing, and CAD-related courses.

His special fields of expertise include surface design and sheetmetal Design. Before turning to teaching, he had designed car headlights and sheetmetal product design. He also has a lot of experience designing bicycles, automotive parts, perfume bottle, LEDs and more.

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Rory Ireland-Bowcott, UK InstructorProfile_Pic_Rory_Root

Root Solutions, Ltd.

Having joined PTC University in 2014, Rory Ireland-Bowcott is one of our younger instructors. He studied Computer Aided Product Design at the University of Portsmouth and graduated with 1st class honors in June 2014. PTC University Authorized Training Partner Root Solutions, Ltd. in Cambridge/UK hired him on the spot as a graduate Applications Engineer providing technical support to their wide customer base. Within a very short timeframe it became apparent that he has a talent for explaining technical information to people and sharing his knowledge. Therefore, Root Solutions decided to get him certified as a PTC University instructor. Since then, he has started to successfully deliver training courses both in-house and off site. While continuing to expand his knowledge of PTC Creo Parametric, Rory is also looking to develop his understanding of PTC Windchill and other PTC solutions.

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Joel Cartwright, USA Meet_the_Training_Experts_Joel_Cartwright.jpg

EAC Product Development Solutions

Joel is one of the top PTC-certified instructors in the world, and has impacted the lives of thousands of students over the last 15 years. He's been a full-time instructor of PTC products since 2000 and joined the team of PTC University Authorized Training Partner EAC Product Development Solutions in 2004. He is certified to instruct over 60 different PTC courses; topics of which span from CAD to PLM to Publishing.

Joel has a Master of Science degree in Adult Education with an emphasis on Educational Leadership and Instructional Design from the University of North Dakota. It's his degrees in education that give Joel the unique ability to truly teach. Because of this, he's been recognized as the number one and number two instructor two consecutive years within three different categories: Overall Quality Score, Overall Satisfaction Rating, and Instructor Rating by PTC among all instructors worldwide.

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Roberto Temur, USA Meet the Training Experts Roberto Temur

An expert in product development processes and challenges, Roberto Temur is uniquely suited for the role of Learning and Adoption Master Architect. His experience with PTC products includes over ten years of PTC Pro/ENGINEER and PTC Creo consulting, as well as PTC Windchill proficiency. Roberto is a constant contributor to the development of the PTC Realized Value Platform, through which PTC’s consultants help companies strategize, deploy, optimize, and support PLM implementations. He has also contributed to several components of PTC’s enterprise learning portfolio, which ensures that customers derive maximum value from their PLM technology.

Teaching is in Roberto's DNA: He taught at the university level for several years and has published scientific papers in UK, EU, and US. At PTC he leverages his knowledge of organizational change techniques, managing large learning and adoption programs for companies in the automotive, industrial, medical device, and aerospace & defense markets.