Plan, Deliver and Analyze the Service Network
The Servigistics family of products help manufacturers and their service partners ensure services systemically planned, delivered and analyzed to continually improve performance and maximize customer value.
The Value of the Servigistics Family
Servigistics products help discrete manufacturers and their service partners to profitably retain and expand customer loyalty, by ensuring service is systemically planned, delivered and analyzed to continually improve performance and maximize customer value. Through Service Lifecycle Management (SLM) solutions that can be deployed collectively or in parallel, Servigistics products provide the unique ability to make full use of service intelligence — including knowledge about how products and service are intended to perform, up-to-date product configurations and service information history — to enable smarter decisions at the point of service and continuous improvement across the product’s entire lifecycle. The Servigistics suite of products offers tools for parts pricing, field service, warranty and service contracts, service knowledge and more.