Improve Customer Service Levels While Reducing Operational Costs and Inventory Investment
Creating a parts stocking strategy to respond to global service demand is challenging when you rely on inadequate tools or traditional manufacturing-centric supply chain methods.
It’s tough to get an accurate service parts forecast when you have a mix of fast- and slow-moving parts with sporadic demand, a large array of parts due to extended product support,and the added complexity of managing new part introductions and last time buy. Without accurate forecast planning and ongoing optimization, you risk inventory obsolescence, high operational costs and missed parts profit and revenue opportunities.
Learn how a sophisticated parts planning tool and deep customer relationships enabled Lexmark to deliver a 99% SLA attainment and save their customers 50% on overall printing costs. Watch it OnDemand »
Service Parts Management software meets customers needs
PTC Service Parts Management Solution makes sure that you have the right parts available at the right time and the right place, which helps you meet your customers’ service parts needs by balancing the unique complexities of the global service supply chain.
Increase equipment availability
Improve service levels
Reduce excess inventory
Improve forecast accuracy
Increase part availability
Reduce repair, ordering, and expediting costs
Our solution enables you to optimize your entire service parts supply chain. By understanding your customers’ service parts demand and improving stocking levels, you can deliver significant customer value through increased parts availability and equipment uptime.