PTC Technical Information for Aerospace and Defense Solution
Improve Effectiveness, Equipment Availability and Performance
PTC Technical Information for Aerospace and Defense is an end-to-end solution for the creation, management and delivery of technical information. The solution is contextual, configuration and equipment specific, and continually updated to ensure accuracy. It allows you to accelerate overall technical information processes, providing up-to-date, accessible maintenance information – anytime, anywhere – across the entire maintenance organization. It ensures compliance with various A&D Industry specifications governing the production, management and delivery of technical information such as ASD S1000D.
With PTC Technical Information for Aerospace and Defense, you will improve:
- equipment availability
PTC Service Parts Information Aerospace and Defense Solution
Increase Part Ordering Accuracy Based on Specific Product Configurations and Service Events with Increase Part Ordering Accuracy Based on Specific Product Configurations and Service Events
Service parts information accuracy directly impacts your service organization’s resolution times and parts utilization. Unfortunately, most manufacturers have serious disconnects between the engineering and service organization that severely compromise — or outright prevent — the timely creation and flow of high-quality, accurate service parts information. If this is the case for your service organization, your service network can inadvertently order and stock the wrong parts, fail to repair or service products properly and cause unnecessary parts ordering and returns — resulting in dissatisfied customers and low profitability.
PTC Service Parts Management for Aerospace and Defense Solution
Balance Complexities of Global Service Supply Chain with PTC Service Parts Management for Aerospace and Defense
PTC Service Parts Management for Aerospace and Defense balances the unique complexities of the global service supply chain while delivering the highest level of service. This solution increases equipment availability, provides for faster response times, delivers more efficient service, and lowers the total cost of ownership of complex assets.
Aerospace and Defense organizations face unique challenges with Service Parts Management:
- High equipment down-time/AOG
- Poor customer satisfaction
- Missed customer commitments/SLAs
- Missed performance goals/KPIs
- Long delays due to incorrect part availability
- Lack of network-wide visibility into supply pipeline
- High cost of maintenance and logistics
- High penalties associated with SLA non-compliance
This solution increases equipment uptime and part availability, reduces inventory investment, improves performance based logistics (PBL) compliance, and lowers procurement, repair and expediting costs.