Global Maintenance Support
Unlock the Hidden Savings: Maximize Your ROI
How does PTC Global Maintenance Support help you gain more value from your PTC software investments? It’s simple: by providing you with a comprehensive system of technical experts (the Team), online support and productivity-enhancing resources (the Tools), and continuous software improvements (the Technology).
These features are available in either the Gold Support Package or the Platinum Enterprise Support Packages. Click on the links below to learn more.
The Software Maintenance Resource Training (SMaRT) tool will help you unlock the value of the Maintenance Support entitlements and best practices that increase productivity, reduce downtime, and keep you up-to-date on the latest technology.
Features & Benefits
- Maintenance Support Benefits
Team, Tools and Technology Essentials
- Exclusive Savings for Maintenance Support Customers
Gold Loyalty Discount Program
- Premium Support for Enterprise Customers
The Platinum Enterprise Support Program
- Critical, Time Sensitive Email Alerts
The Maintenance Minute
- Essential Resources for Active Customers
Maintenance Support Resource Page