PTC Windchill Service

Deliver Accurate Service Information — On Time, Every Time

If service and spare part information isn’t up to date with the products being shipped — no matter how great they are — a company’s support and warranty costs can skyrocket and its reputation will suffer. These PTC Windchill products provide unparalleled value in creating, managing and enabling the delivery of accurate service information.

State of Service Management: Research Brief from
Aberdeen Group ›


PTC Windchill Service Information Manager
Provides the ability to organize and manage service content in the context of product structures (“as-supported” view) and facilitate content reuse across product families.

PTC Windchill Service Parts
Enables the creation, management and delivery of spare parts information by leveraging engineering CAD data to ensure the most up-to-date and relevant parts information in the form of a service bill-of-materials (sBOM).