PTC Servigistics

Plan, Deliver and Analyze the Service Network

The PTC Servigistics suite of products helps manufacturers and their service partners ensure service is systemically planned, delivered and analyzed to continually improve performance and maximize customer value.

The Value of the PTC Servigistics Suite

PTC Servigistics products help discrete manufacturers and their service partners to profitably retain and expand customer loyalty, by ensuring service is systemically planned, delivered and analyzed to continually improve performance and maximize customer value. Through Service Lifecycle Management (SLM) solutions that can be deployed collectively or in parallel, PTC Servigistics products provide the unique ability to make full use of service intelligence — including knowledge about how products and service are intended to perform, up-to-date product configurations and service information history — to enable smarter decisions at the point of service and continuous improvement across the product’s entire lifecycle. The PTC Servigistics suite of products offers tools for parts pricing, field service, warranty and service contracts, service knowledge and more.