Partner & Reseller Portal

Securely Access PTC Information

PTC provides a secure Web portal so partners can access information relevant to them. The process listed below, for account creation and activation, is for all PTC partners. If you already have your account, you can log in to the portal now.

  1. Create a basic account
    • You should have: A company domain e-mail address (this will be your username), your first and last name, and a password
    • If you have a basic account and have forgotten your password, you may have your password reset
    • If you have a basic account and know your password you may skip to step two
    • Create a basic account now
  2. Upgrade your account for customer support and/or partner access
    • You will need: A basic account (created in step one), a partner contract number, a customer number, and either a service contract number (SCN) or a sales order number (SON) or a site number
    • Only certain partner types have this information. If you are a Channel Partner or Enterprise Consulting Partner and do not have the above listed information, please contact the Channel Advantage Business Center for support.
      • USA, Canada and Mexico 877 275 4782
      • Western EU, Israel and ZA +800 782 4 4357
      • Eastern EU +33 44297 0201
      • South America +1 781 370 5408
      • Asia and Japan +86 21 61065580
    • Upgrade your account now
  3. FAQ
    • How do I get portal access?
    • Portal access for all types of partners is immediately granted upon completion of the partner portion of step two.
    • How do I get access to PTC University?
    • Once step two is completed for both partner privileges and customer support privileges PTC University access will be granted, in approximately 24 hours.
    • How do I get Research and Development access?
    • R&D access is generated on a per need basis. If you know your PTC partner manager e-mail them now. If not please contact the Channel Advantage Business Center.
      • USA, Canada and Mexico 877 275 4782
      • Western EU, Israel and ZA +800 782 4 4357
      • Eastern EU +33 44297 0201
      • South America +1 781 370 5408
      • Asia and Japan +86 21 61065580
  4. Log in to the portal
  5. Still having problems?
    • Check out the portal issues help page.
    • Or contact the Channel Advantage Business Center:
      • USA, Canada and Mexico 877 275 4782
      • Western EU, Israel and ZA +800 782 4 4357
      • Eastern EU +33 44297 0201
      • South America +1 781 370 5408
      • Asia and Japan +86 21 61065580
 

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