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ATTENTION: THIS PAGE IS
BEING UPDATED CONTINUOUSLY. PLEASE CHECK BACK FREQUENTLY.
This Product Resource page covers the impact
the Timeout issue has on this product/release, what options are available
to address the impact, and provide additional information including Files
and Instructions necessary to resolve the Timeout issue.
The
following 3 sections should be read sequentially:
Impact – Current
known areas affected by the timeout issue.
Resolution –
Description of the actions required to resolve affected areas.
Files and Instruction
– Links to updates required and instructions on how they should be
applied.
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Impact
- NMSD
- J-Link
Applications will not function.
- Software
Update – After applying the NMSD fix, the CPU Usage will increase
significantly after starting a J-Link Application.
__________________________________________________________________________
Resolution – Please refer to Impact section to determine which resolution steps
are necessary for your system then the Files and
Instructions section to obtain related updates.
- NMSD - This file is required to run
the current Release and Build of software you have installed.
This file will replace the current NMSD file in your current
installations allowing them to function beyond January 10, 2004.
When available, download the files and follow the Instructions
for NMSD below.
- Software Update – Pro/ENGINEER Wildfire
Datecode 2003451 is now available for request or download. This
new Datecode resolves all “Timeout” related issues.
In this new Datecode, there is a known issue with Layout Parameters,
unrelated to the timeout issue, as described in TAN 124010.
PTC will be fixing this issue in the next Datecode of Pro/E (2003490)
and will be shipping that Datecode to all customers active on
maintenance as soon as it is ready. (Expected availability is
late January.)
- IMPORTANT: You MUST
uninstall your existing Pro/ENGINEER installation before installing
this new Datecode.
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Files and Instructions- The files below are currently available for this
product/release as well as Instructions for applying the fixes. Please refer to Impact and Resolution sections to determine which
files and instructions are necessary for your system.
NMSD
Software Update
Pro/ENGINEER Wildfire
Datecode 2003451 is now available and a CD may be requested or CD Image may
be downloaded using the Software
Download/Request Tool. (Please select Order or Download Software
Updates and proceed by selecting Pro/ENGINEER in the Product Name pull-down
menu.)
- IMPORTANT: You MUST uninstall your existing
Pro/ENGINEER installation before installing this new Datecode.
- PTC
recommends this update as it is the most complete solution. It
is only available to customers on Active Maintenance.
- There
is a known issue with Layout Parameters, unrelated to the timeout
issue, as described in TAN 124010.
The next Datecode (2003490) will resolve this issue and this Datecode
will be automatically sent to all customers on Active Maintenance.
Return to the Technical
Resource page
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