Proactive and predictive maintenance can prevent unscheduled downtime. You’re able to remotely monitor equipment, detect anomalies at the asset and component level, and fix potential problems before they happen. Often before the customer knows.
Customers benefit from reduced cost of ownership and greater satisfaction from increased uptime. Service organizations benefit from being proactive, instead of reactive, and can now halt potential problems and even identify performance improvements based on prescriptive analysis.
Moving to proactive service enables:
- Increased uptime and reduced unplanned downtime
- Reduced emergency break-fix activities
- Increased customer loyalty through proactive maintenance
- Reduced cost of ownership due to lower maintenance costs