If your product fails once it is in the customer’s hands, how long would it take your team to find out and then issue a fix? The longer the wait, the more dissatisfied your customer. They know more than anyone how much downtime hurts their business.
Constant Analysis makes it possible for you to track and support your products in the field automatically, all the time. You’ll know, before the customer finds out, when your product needs attention. Then you can remotely deliver maintenance and upgrades. And you’ll learn how your customer is using your product, allowing you to make recommendations and expand upsell opportunities.
Constant Analysis allows you to:
- Discover problems before the customer complains
- Fix problems faster – across fleets of products in the field and in ongoing production
- Proactively identify new sales opportunities with customers based on their actual usage