We Are Listening...An Update on Data Migration

Update:
Migration Tool available for customer led migrations
For Maintenance paying customers only

On June 21st I let you know that PTC had begun investigating different alternatives for customer led migrations. Based on your feedback through this forum and others, PTC has decided to offer the following choices:

• Training: Administration (3 days) and Migration (2 days) classes are intended for customers moving to either Pro/INTRALINK 8.0 or Windchill PDMLink 8.0. These classes, which will typically be held consecutively in the same week, will first be offered in the following timeframe:
  • North America in August 2005
  • Europe in September 2005 for English speaking countries and in Q4 CY2005 for other languages
  • Asia in Q4 CY2005

  ptc.com will be updated with the specific dates for these classes and the pricing.

• Migration Tool: Pro/INTRALINK maintenance paying customers will automatically receive access to the Pro/INTRALINK 8.0 Migrator. The general availability of this tool will occur when Migration classes have begun in all regions around the world. As noted above, this should occur by the middle of October 2005. However, those of you who signup for and participate in the Migration class before October 15, 2005 will receive the tool just prior to the class and will have access to technical support.
• Migration Questionnaire: PTC will provide a questionnaire that will allow you to gain a general understanding of the complexity of your migration. Based on the results, a level of complexity will be determined and customers will receive a recommended course of action based on your migration complexity. By taking this questionnaire, you will be able to set realistic expectations for the level of effort required for a successful migration. This questionnaire will be available on this Pro/INTRALINK Advisor site and will be delivered in the Pro/INTRALINK Migration Training class.
• Migration Advisor Package: We are also making available a new package that provides you with a set of best practices including templates for project plans, migration specifications, and validation tests. You also receive 4 remote sessions with a PTC Global Services migration expert that can ensure you are on the right track, proactively identify potential issues that may delay your migration, and answer any migration questions you may have. Even if you have a simple to moderately complex migration, PTC strongly encourages you to take advantage of this service to ensure a swift and successful migration. Please contact your sales representative for local pricing.

Of course, you always have the option to engage PTC Global Services to lead your migration effort or, if you are supported by a PTC VAR, to have a Certified Migration Partner to lead the effort.

The materials on this site will be updated as soon as possible to reflect these new choices. Please continue to give us feedback. We are listening!

Please keep the feedback coming by participating in our discussion forum.