Tech Support How Can We Help?

How Can We Help?

The PTC Academic Program support team’s main goal is to ensure that PTC Academic Program software can be properly installed as easily as possible and that each application performs as expected for each of our users.



Software/Hardware Requirements

Software/Hardware Requirements


The PTC Academic Program currently supports PTC Creo Elements/Pro (formerly Pro/ENGINEER Wildfire 5.0) and the PTC Creo 1.0 and 2.0 product suites. These are commercial-level CAD applications that are supported only on certified 32-bit and 64-bit and Windows platforms.

Software/Hardware Requirements ›
Platform Support Policy ›

Request PTC Academic Program Support

Request PTC Academic Program Support


The following form has been provided for you to submit your requests for technical support for installation and licensing issues with PTC Academic Program software. This will ensure that your request is tracked and that the appropriate PTC Academic Program support personnel can follow up with you.

Ask a Question on the Community ›
Submit a Support Request ›