PTC.com Accounts

Manage & Update Your PTC.com Account

Account Management
Change your name, e-mail address, password and personal demographic data.

Create an Account
Create a Basic, Customer or Partner level Web Account.

Upgrade Your Account
With an Upgraded Customer Support Web Account, you will have access to all of the benefits of web-based Technical Support. The exclusive web-based support tools include call logging and tracking, downloading software updates, searching the Knowledge Database, subscribing to support email alerts and live and recorded tips and techniques sessions.

If you do not have an active Support agreement, please contact us.

Reset Your Password
If you forgot your password for your PTC.com account, you can have a new password e-mailed to you.

Email Preferences
Manage your PTC e-mail subscriptions (subscribe, unsubscribe) and edit your email format preferences.

Define and Configure your System Configuration Collector information
Allows definition of your server information, providing you the opportunity to upload relevant logs to Technical Support by making it easier to access the System Configuration Collector on your Windchill Server.

PTC Express Subscription
Subscribe to PTC Express.

If you have any questions on E-mail Preferences, New Accounts, Account Management or a Password Reset, please contact us.