PTC.com Accounts

Manage & Update Your PTC.com Account

E-mail Preferences
Manage your PTC e-mail subscriptions (subscribe, unsubscribe) and edit your e-mail format preferences.

PTC Express Subscription
Manage your subscription to PTC Express — subscribe, unsubscribe, edit your language preferences, and customize content.

Create a Basic Web Account
A PTC Basic Web Account provides access to subscription-based email, such as the PTC Express newsletter, free downloads and easy registration for events and webcasts.

Upgrade to a Customer Support Web Account
With an Upgraded Customer Support Web Account, you will have access to all of the benefits of web-based Technical Support. The exclusive web-based support tools include call logging and tracking, downloading software updates, searching the Knowledge Database, subscribing to support email alerts and live and recorded tips and techniques sessions.

To upgrade your account, you must have an active Maintenance Support agreement. You will need your Customer Number and either your Service Contract Number (SCN), Sales Order Number (SON) or Site Number.

If you would like to inquire about adding a Maintenance Support agreement, please contact us.

How to Create a PTC Web Account (Video)
This short tutorial provided step-by-step instructions for creating a Basic Web Account and a Customer Support Web Account.

Account Management (PTC.com password required)
Change your name, e-mail address, password and personal demographic data.

Reset Your Password
If you forgot your password for your PTC.com account, you can have a new password e-mailed to you.

If you have any questions on E-mail Preferences, New Accounts, Account Management or a Password Reset, please e-mail us.