Managing Software: Key Element of Whirlpool´s Success

A systems engineering approach to managing complexity and product design

Home appliances have evolved into highly complex consumer products to meet the growing needs of diverse global markets. While the use of software has enabled Whirlpool Corporation to deliver even greater features for their global customers, it has also introduced greater complexity to engineering processes. Daily, teams collaborate worldwide in order to provide the software and hardware designs that are required to create any Whirlpool product. Consequently, hundreds of lines of code are developed and written to enable a wide range of product functionality. This needs to be effectively managed in a way to meet rigorous quality standards but also can be reused in future product models.

Creating software-based functionality in their products has brought tremendous benefit to customers. Efficient processes to manage all three disciplines - mechanical, electrical and software - enable Whirlpool to quickly provide customers new features with higher quality that is second to none.