Edge device makers need a solution that empowers their employees, partners, and customers to effectively and efficiently manage devices. Device management includes capabilities for device provisioning, remote access, configuration, administration, software management, device monitoring, and troubleshooting. This can be a costly and labor-intensive effort that invariably requires customer effort.
Without built-in device management capabilities, edge device and an IoT module, manufacturers not only risk losing market share to competition, but also dedicate an inordinate amount of time configuring firmware during the manufacturing or “kitting” process — still without any insight into the operation of the hardware once deployed at customer locations. In fact, it’s fairly common for these companies to post firmware updates to an FTP server for its customers to download and install whenever updates are required, a process that is manual, difficult to maintain, and error-prone.
Additionally, without remote access to devices, manufacturers incur service costs related to maintenance and software updates — since devices cannot be proactively monitored and must be updated and configured individually and manually as new updates become available.
With “Axeda Ready” edge devices, manufacturers can proactively and remotely monitor and configure their cellular modems and other hardware offerings as soon as their products are connected. In addition, Axeda IoT connectivity services and the Axeda data model afford manufacturers the flexibility and choice to connect and manage any programmable or non-programmable device.
Using Axeda Machine Management Applications, including Axeda Connected Content, manufacturers can configure devices, monitor device traffic, track error rates, and more, while automating the delivery of firmware and configuration updates.
Edge device and IoT module manufacturers can quickly offer device management capabilities that:
The PTC advantage is fueled by technology solutions that transform the way you create, operate and service products.
Our technology enabled solutions transform the way that products are created, operated, and serviced in the Internet of Things.
See highlights and watch the keynote presentations from PTC Live Global 2015.
PTC solutions help you tackle the real challenges manufacturers and service providers face every day.
See how PTC can help you optimize the system of people, processes and technology to enable greater service performance. Learn more.
Industry leading software technology is at the heart of every PTC solution.
Thousands of Pro/ENGINEER customers have already made the move to PTC Creo Parametric. Learn more.
PTC Global Services helps the world's leading manufacturing companies realize the promise of PTC solutions.
How to select the right provider to optimize application performance
Strategies to make your organization more productive
Whatever your role in the worldwide PTC community, these resources will deepen and enrich your experience.
Add to the discussions and showcase your work to product development professionals from around the world.
Support solutions that accelerate and sustain your advantage.
PTC is transforming your online technical support experience. The award-winning eSupport portal homepage provides personalized, fast access to product knowledge and case resolution. Don't have an Account? Create an account today
Support is more than just keeping you up and running. It’s about optimizing performance and productivity, helping you control costs and risk. Accelerate and sustain your advantage by renewing Support on time.
PTC Corporate Headquarters 140 Kendrick Street Needham, MA 02494, USA
Phone: (781) 370-5000 Fax: (781) 370-6000