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If you don't have the codec already, you should be prompted to install it. If not, you can download it here.
WinDU and WinRU Tasks for Promotion Requests
In PTC Windchill 10.2 M010, there is a new Windchill Diagnostic Utility (WinDU) task and a new Windchill Repair Utility (WinRU) task to identify any checked-out objects associated to a promotion request.
Support for Change Notice Templates
In PTC Windchill 10.2, users can create templates for change notice objects.