Interactive, Contextual Technical and Parts Information Delivery
PTC Service Center provides companies with a flexible, Web-based information repository that leverages product-centric technical and parts information managed by PTC Windchill Service Information Manager and PTC Windchill Service Parts. This system significantly improves the accessibility, usability, and accuracy of technical and parts information through its unique, product-centric approach to service information delivery.
PTC Service Center provides visual, 3D navigation to the exact product, procedure, and parts needed by the service and support professional. This interactive, browser-based system modernizes service information delivery through the use of flexible deployment models allowing administrators to define role-based access to ensure only the most relevant service and parts information is being delivered. The innovative software platform provides the ability to dynamically deliver service information across a comprehensive range of formats, including configuration-specific operator manuals, service procedures, maintenance guidelines, training on demand and interactive parts lists.
Features & Benefits
- Deliver accurate, high-quality technical and parts information - maintain a real-time repository that reflects relevant product configurations and operating conditions
- Improve usability of information -represent product-centric data in an interactive, 2D/3D graphical manner
- Simplify global delivery-leverage multi-lingual user interface support to minimize localization efforts
- Increase information accessibility - deliver both online and offline service and parts information locally and globally